Privacy policy
Draft, last updated November 2026.
LookMaker (“we”) makes AI photos from selfies you upload. This policy explains what personal data we handle, why, and what you can do about it. We handle your data in line with India's Digital Personal Data Protection Act, 2023.
1. What we collect
- Account: your email address and sign-in details.
- Selfies you upload: photos of your face and body, which are personal and sensitive to you. We treat them with extra care.
- Photos we make for you and the looks, packs and options you choose.
- Order and payment references: amounts, order IDs and Razorpay payment IDs. We never see or store your card, UPI PIN or bank details.
- Basic technical data: things like device, browser and logs that our hosting and security tools record automatically.
2. Why we use it
Only to make and deliver your photos, check their quality, take payments, email you about your order, give support, prevent misuse and meet legal obligations. We don't sell your data, we don't use your selfies or results to train AI models, and we don't use them for advertising.
3. Your consent
We ask for your consent before you upload selfies, and you confirm you are 18 or older and that the photos are of you. You can withdraw consent at any time by deleting your account (see section 7). Withdrawing stops future use but doesn't undo orders already delivered.
4. Who processes your data for us
Each provider gets only what it needs for its part:
- Supabase for database, storage and sign-in (Mumbai region).
- Our AI image provider (fal.ai) receives your selfies to generate your photos.
- Anthropic (Claude) checks generated photos against your selfies for likeness and quality.
- Razorpay processes payments.
- Resend sends order emails.
- Vercel hosts the website.
Some of these providers process data outside India. We choose providers that commit to protecting it, and we don't allow them to use your selfies for their own purposes. Please check their own policies for details.
5. How long we keep it
- Selfies are deleted automatically 30 days after your last order.
- Your finished photos stay in your gallery until you delete them or your account.
- Order and payment records are kept as long as needed for support and legal and tax reasons.
6. Security
Selfies and photos are kept in private storage and shown only to you after you sign in, using short-lived links. Access to our systems is restricted. No system is perfectly secure; if there is a breach affecting your data, we will tell you and the authorities as the law requires.
7. Your rights
You can ask to see, correct or delete your data, and to withdraw consent. To delete everything yourself, open the Account page and delete your account: this removes your selfies, photos, orders and account from our systems. Razorpay keeps its own payment records as the law requires. For anything else, contact us at the contact details in the site footer.
8. Children
LookMaker is for people 18 and older. We don't knowingly collect data from anyone under 18. If you think a minor has used the service, contact us and we'll delete the data.
9. Grievances and contact
For questions, complaints or to exercise your rights, contact LookMaker at the contact details in the site footer. We aim to reply within 7 days. If you're not satisfied, you may complain to the Data Protection Board of India once it is operational.
10. Changes
If we change this policy in a way that matters, we'll update the date above and, where needed, tell you by email. Also see our Terms, Refund policy and FAQ.